Returns Policy
We take great pride in our products, both in terms of how you experience them and also in how they are designed, made and rigorously checked before dispatch. We are confident that you will be happy with your purchase. However in the event that you wish to return an item:
Please inform us immediately in writing if you have any problem with your order. This is best done via email and must be within 7 days of receiving your order. You will then have an additional 7 days for the item to be returned to us at the address below.
IMPORTANT – refunds and exchanges will only be made if the item is returned in its original condition with attached tags and intact original packaging. We will not accept an item for refund if we ascertain it has been worn. Therefore, please ensure that you try on the item very carefully – we will not accept the item if there is any evidence of wear, make up, cosmetics or scent.
*If an item is made to order it is therefore non-returnable or refundable.
Once you have informed us, please return the item/s to the following address:
Sharon Hoey
6 Merrion Street Lower
Dublin D02 XF34
Ireland
Unfortunately postage costs for returns cannot be refunded. It is your responsibility to ensure that the returned item(s) are properly packaged and protected in transit, and that you use a courier service that will track the package and secure proof of delivery (signature) at our premises.
We require that all items are returned to us in their original condition, with their tags attached. Items must unworn, clean and free from odours or scents. Only when the items are returned to us in this condition will we then issue a refund.
You may request a refund or an alternative size of the same item you returned. The refund or exchange will be for the returned item value and will exclude original or any subsequent transport charges.